Terms & Conditions
Last updated: 8 March 2026
Welcome to All Well Buy. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. About Us
All Well Buy is an online store offering cosmetics, skincare, hair care, personal care, fragrance, and related products for customers in Bangladesh.
2. Acceptance of Terms
By using our website, creating an account, placing an order, or contacting our support team, you agree to follow these Terms & Conditions, our Privacy Policy, and our Returns & Refunds Policy.
3. Product Information
We aim to provide accurate product names, descriptions, prices, images, ingredients, shade information, and availability. However:
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product packaging may change from time to time
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color appearance may vary depending on screen settings
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minor description or image differences may occur
Customers should read product details carefully before placing an order.
4. Pricing and Availability
All prices are shown in Bangladeshi Taka (BDT) unless otherwise stated. We reserve the right to update prices, offers, stock status, and product availability at any time without prior notice.
5. Orders
When you place an order, you agree that:
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all information provided is accurate and complete
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you are authorized to use the selected payment method
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your order may be confirmed by phone, SMS, email, or system notification
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we may cancel or limit an order if fraud, stock issues, pricing errors, or suspicious activity are detected
6. Order Confirmation
Receiving an order confirmation does not always mean the order has been finally accepted for shipment. We reserve the right to verify and confirm order details before dispatch.
7. Payment Methods
We may accept supported methods such as:
Any standard gateway or service charges will be shown where applicable.
8. Delivery
We currently deliver across Bangladesh. Delivery time may vary depending on location, courier performance, weather, public holidays, or product availability.
9. Order Cancellation
Customers may request cancellation before dispatch. Once an order has been shipped, cancellation may not be possible and the Returns & Refunds Policy will apply where eligible.
10. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Returns & Refunds Policy. Customers should review that page before placing an order.
11. Authenticity and Product Handling
We aim to source products responsibly and maintain proper storage and handling practices. Customers with concerns about received products should contact support promptly with order details and supporting evidence where needed.
12. User Conduct
You agree not to:
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misuse the website
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submit false or misleading information
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attempt fraud or payment abuse
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interfere with the website’s normal operation
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use abusive, harmful, or unlawful content through forms, reviews, or messages
13. Intellectual Property
All content on this website, including text, images, branding, graphics, logos, and design elements, belongs to All Well Buy or its licensors unless otherwise stated. Unauthorized copying, reproduction, or reuse is prohibited.
14. Third-Party Services
We may use third-party services for payments, delivery, messaging, analytics, customer support, or social integration. Their services may be subject to their own terms and policies.
15. Limitation of Liability
To the maximum extent permitted by law, All Well Buy will not be liable for indirect, incidental, or consequential losses arising from website use, delays, stock issues, courier issues, or misuse of products beyond our control.
16. Governing Law
These Terms & Conditions shall be governed by the applicable laws of Bangladesh.
17. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website after updates means you accept the revised version.
18. Contact
If you have questions about these Terms & Conditions, contact us at:
Email: support@allwellbuy.com
Phone: +8801406666139
Address: House 02, Block L Road S7, Dhaka 1216, Bangladesh
